❓ Frequently Asked Questions
Are you a factory?
Yes, we are a professional factory specializing in window and door manufacturing.
Can you provide a product catalog?
Sure, we can provide a comprehensive catalog and recommend suitable products based on your specific requirements.
What are your payment terms?
For usual orders, we accept a 30% T/T deposit to start production and the remaining 70% balance before shipment. For small orders, 100% payment is required before shipment.
Do you support OEM / ODM services?
Yes, we support OEM and ODM services. You can send us your brand details and requirements, and we will provide the corresponding drawings and production solutions.
What is the standard lead time?
Generally, production takes around 21 to 30 days after receiving the deposit. If you have an urgent schedule, please let us know and we will do our best to accommodate.
Can we customize the sizes?
Yes, we offer full customization services according to your specific size and design demands.
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